Financial Assistance & Job Resources

Stimulus Check Information

If you didn’t get the full amount of the first or second payment you were eligible for, you may be eligible to claim the 2020 Recovery Rebate Credit and must file a 2020 tax return, even if you aren’t required to file.

The third Economic Impact Payment will not be used to calculate the 2020 Recovery Rebate Credit.

Frequently Asked Questions

Using Get My Payment

Get My Payment

Why can’t I access Get My Payment? (added March 13, 2021)

I filed jointly with my spouse. Does it matter whose information I use for Get My Payment? (updated December 8, 2020)

I’m not required to file a tax return. Can I still use Get My Payment to check my payment status? (updated March 30, 2021)

I have an Individual Taxpayer Identification Number (ITIN). Can I use Get My Payment? (updated January 15, 2021)

Payment Status

What information does Get My Payment display about my Economic Impact Payment? (updated March 13, 2021)

I expected a direct deposit of my payment. Why are you mailing it to me? (updated February 10, 2021)

What does it mean when Get My Payment says, “Need More Information”? (updated March 25, 2021)

Why am I getting “Payment Status Not Available”? (updated March 13, 2021)

Where can I find the amount of my first and second Economic Impact Payments? (updated March 16, 2021)

Address Information

My address has changed or is incorrect. What can I do to change or correct it to receive my payment? (updated March 13, 2021)

Missing Payments

My payment was mailed but the post office was unable to deliver it. What should I do? (updated March 13, 2021)

We received the third Economic Impact Payment, but it was only half the amount we’re eligible for. When will we get the second half? (added March 29, 2021)

Error Messages/Lockouts

Get My Payment says, “Please Try Again Later.” Why am I locked out? (updated February 10, 2021)

Does Where’s My Refund or Online Account provide my Economic Impact Payment information? (updated February 10, 2021)

Why am I receiving an error message when entering my address or tax information? (updated February 10, 2021)

Bank Account Information

Where did the IRS get my bank information? (updated March 25, 2021)

My bank account information has changed or was incorrect. Can I update it using the Get My Payment tool? (updated March 13, 2021)

What if I don’t recognize the bank information shown and I receive SSA, RRB, SSI or VA benefits? (updated March 25, 2021)

EIP Card (Debit Card)

How is the EIP Card sent and how do I identify it? (added March 13, 2021)

I received my last Economic Impact Payment on an EIP Card. Will my next payment be sent to that card? (updated March 16, 2021)

Funerary Assistance for Covid-19 Deaths 

Federal Emergency Management Agency Covid-19 Funeral Assistance
Telephone lines are flooded at this time. Look for requirements and get documentation together. Be patient, and you may get through and be eligible for some funding to help with funeral expenses. We are so sorry for your loss.

 

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